Details
<p><span><strong>(A) HSO - Handset without accessories.</strong></span></p>
<p><span>Certified A grade devices are fully functional. They appear flawless at first glance.</span></p>
<p><span>They have a few very minor blemishes that are uncovered only upon close inspection and / or rotating them under the light. These blemishes are often found near the ports, corners or the Apple logo.</span></p>
<p><span><span class="TextRun SCXW4740182" lang="EN-US">This is Reverse Price. When you place an order on our website please choose your desired price: Reverse-Marginal.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p>
<p><span><span class="TextRun SCXW4740182" lang="EN-US">For Vat Margin Scheme we charge 5% </span><span class="TextRun SCXW4740182" lang="EN-US">on the amount.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p>
<p><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"><span class="TextRun SCXW234859088" lang="EN-US">Payments - EU Dutch ING Bank</span></span></p>
<p><span><span class="TextRun SCXW4740182" lang="EN-US">Unlocked </span><span class="TextRun SCXW4740182" lang="EN-US">Ready in the Netherlands</span><span class="TextRun SCXW4740182" lang="EN-US">. </span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p>
<div class="OutlineElement Ltr SCXW4740182">
<p class="Paragraph SCXW4740182"><span><span class="TextRun SCXW4740182" lang="EN-US">When you create </span><span class="TextRun SCXW4740182" lang="EN-US">an </span><span class="TextRun SCXW4740182" lang="EN-US">order please provide your VAT Number</span><span class="TextRun SCXW4740182" lang="EN-US">.</span><span class="TextRun SCXW4740182" lang="EN-US"> </span><span class="TextRun SCXW4740182" lang="EN-US">Without</span><span class="TextRun SCXW4740182" lang="EN-US"> VAT</span><span class="TextRun SCXW4740182" lang="EN-US"> </span><span class="TextRun SCXW4740182" lang="EN-US">Number</span><span class="TextRun SCXW4740182" lang="EN-US"> we Charge 21% VAT</span><span class="TextRun SCXW4740182" lang="EN-US">. </span><span class="TextRun SCXW4740182" lang="EN-US">This applies only to countries within the EU. For purchases outside the EU you </span><span class="TextRun SCXW4740182" lang="EN-US">do</span><span class="TextRun SCXW4740182" lang="EN-US"> not need VAT.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p>
<p class="Paragraph SCXW4740182"></p>
<p class="Paragraph SCXW4740182"><span><strong><span class="TextRun SCXW4740182" lang="EN-US"><span class="NormalTextRun SCXW4740182">3 Months Warranty</span></span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></strong></span></p>
<p class="Paragraph SCXW4740182"><span><span class="TextRun SCXW4740182" lang="EN-US">90 day</span><span class="TextRun SCXW4740182" lang="EN-US">s</span><span class="TextRun SCXW4740182" lang="EN-US"> hardware / software warranty. If hardware fails within 90 days of receiving the phone and there is no accidental damage, </span><span class="TextRun SCXW4740182" lang="EN-US">you can make an RMA request and we can give you a credit note.</span><span class="TextRun SCXW4740182" lang="EN-US"> </span><span class="TextRun SCXW4740182" lang="EN-US">We will also fix software failure. Software modification, unauthorized hardware repair, water/physical damage are not covered. </span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p>
<p class="Paragraph SCXW4740182"></p>
<p><span><strong><span class="TextRun SCXW4740182" lang="EN-US"><span class="NormalTextRun SCXW4740182">Product Return Policy</span></span><span class="TextRun SCXW4740182" lang="EN-US"><span class="NormalTextRun SCXW4740182"> (RMA)</span></span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></strong></span></p>
<p class="Paragraph SCXW4740182"><span><span class="TextRun SCXW4740182" lang="EN-US">For all replacements and repair requests, please create an RMA request on our website </span><span><a class="Hyperlink SCXW4740182" href="https://www.teleplusgsm.com/returns/guest/guest/" rel="noreferrer" target="_blank"><span class="TextRun Underlined SCXW4740182" lang="EN-US">https://www.teleplusgsm.com/returns/guest/guest/</span></a></span><span class="TextRun SCXW4740182" lang="EN-US"> </span></span><span class="TextRun SCXW4740182" lang="EN-US"> </span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">When we receive your request</span><span class="TextRun SCXW4740182" lang="EN-US">, we will process as soon as possible.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">All accessories, included with your item</span><span class="TextRun SCXW4740182" lang="EN-US">s</span><span class="TextRun SCXW4740182" lang="EN-US"> </span><span class="TextRun SCXW4740182" lang="EN-US">must be returned in the same condition as we sent.</span><span class="LineBreakBlob BlobObject DragDrop SCXW4740182"> </span></p>
<div class="OutlineElement Ltr SCXW4740182">
<p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">In the case we receive in a different condition, if we approve your RMA request, the items will be regraded and considered as a lower grade.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
</div>
<p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">When we approve </span><span class="TextRun SCXW4740182" lang="EN-US">you</span><span class="TextRun SCXW4740182" lang="EN-US"> RMA </span><span class="TextRun SCXW4740182" lang="EN-US">request you have to send us an item back and our technician will determine if there is enough reason to continue with the RMA process or not. </span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span></p>
<p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">In the case he </span><span class="TextRun SCXW4740182" lang="EN-US">approves</span><span class="TextRun SCXW4740182" lang="EN-US"> your request, you will receive a credit note in the amount of your purchase.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span></p>
<p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">Money </span><span class="TextRun SCXW4740182" lang="EN-US">can not</span><span class="TextRun SCXW4740182" lang="EN-US"> be refunded, </span><span class="TextRun SCXW4740182" lang="EN-US">it can only be used for any of the following purchases.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span></p>
<p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">Your RMA request may be refused in the event of:</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">- Any kind of "Touch ID issue"</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p class="Paragraph SCXW4740182"><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"></span><span class="TextRun SCXW4740182" lang="EN-US">- iCloud locked </span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">- Passcode locked </span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">- Compass problems or any kind of problems caused by Apple Software</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">Make sure to submit your request first, otherwise if you send a product without a pre-filed request, your request will be rejected.</span><span class="LineBreakBlob BlobObject DragDrop SCXW4740182"> </span></p>
<div class="OutlineElement Ltr SCXW4740182">
<p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">In the event of any loss or damage in the return of the product, we will not be liable.</span><span class="LineBreakBlob BlobObject DragDrop SCXW4740182"><span class="SCXW4740182"> </span><br class="SCXW4740182" /></span><span class="TextRun SCXW4740182" lang="EN-US">Pay attention when you send a product to us, in the event that you send it to another company or at the wrong address we </span><span class="TextRun SCXW4740182" lang="EN-US">will</span><span class="TextRun SCXW4740182" lang="EN-US"> not </span><span class="TextRun SCXW4740182" lang="EN-US">be </span><span class="TextRun SCXW4740182" lang="EN-US">responsible.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
</div>
</div>
<p><strong> </strong></p>
<p><strong> </strong></p>
Additional Information
| Description | <p><span><strong>(A) HSO - Handset without accessories.</strong></span></p> <p><span>Certified A grade devices are fully functional. They appear flawless at first glance.</span></p> <p><span>They have a few very minor blemishes that are uncovered only upon close inspection and / or rotating them under the light. These blemishes are often found near the ports, corners or the Apple logo.</span></p> <p><span><span class="TextRun SCXW4740182" lang="EN-US">This is Reverse Price. When you place an order on our website please choose your desired price: Reverse-Marginal.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> <p><span><span class="TextRun SCXW4740182" lang="EN-US">For Vat Margin Scheme we charge 5% </span><span class="TextRun SCXW4740182" lang="EN-US">on the amount.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> <p><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"><span class="TextRun SCXW234859088" lang="EN-US">Payments - EU Dutch ING Bank</span></span></p> <p><span><span class="TextRun SCXW4740182" lang="EN-US">Unlocked </span><span class="TextRun SCXW4740182" lang="EN-US">Ready in the Netherlands</span><span class="TextRun SCXW4740182" lang="EN-US">. </span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> <div class="OutlineElement Ltr SCXW4740182"> <p class="Paragraph SCXW4740182"><span><span class="TextRun SCXW4740182" lang="EN-US">When you create </span><span class="TextRun SCXW4740182" lang="EN-US">an </span><span class="TextRun SCXW4740182" lang="EN-US">order please provide your VAT Number</span><span class="TextRun SCXW4740182" lang="EN-US">.</span><span class="TextRun SCXW4740182" lang="EN-US"> </span><span class="TextRun SCXW4740182" lang="EN-US">Without</span><span class="TextRun SCXW4740182" lang="EN-US"> VAT</span><span class="TextRun SCXW4740182" lang="EN-US"> </span><span class="TextRun SCXW4740182" lang="EN-US">Number</span><span class="TextRun SCXW4740182" lang="EN-US"> we Charge 21% VAT</span><span class="TextRun SCXW4740182" lang="EN-US">. </span><span class="TextRun SCXW4740182" lang="EN-US">This applies only to countries within the EU. For purchases outside the EU you </span><span class="TextRun SCXW4740182" lang="EN-US">do</span><span class="TextRun SCXW4740182" lang="EN-US"> not need VAT.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> <p class="Paragraph SCXW4740182"></p> <p class="Paragraph SCXW4740182"><span><strong><span class="TextRun SCXW4740182" lang="EN-US"><span class="NormalTextRun SCXW4740182">3 Months Warranty</span></span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></strong></span></p> <p class="Paragraph SCXW4740182"><span><span class="TextRun SCXW4740182" lang="EN-US">90 day</span><span class="TextRun SCXW4740182" lang="EN-US">s</span><span class="TextRun SCXW4740182" lang="EN-US"> hardware / software warranty. If hardware fails within 90 days of receiving the phone and there is no accidental damage, </span><span class="TextRun SCXW4740182" lang="EN-US">you can make an RMA request and we can give you a credit note.</span><span class="TextRun SCXW4740182" lang="EN-US"> </span><span class="TextRun SCXW4740182" lang="EN-US">We will also fix software failure. Software modification, unauthorized hardware repair, water/physical damage are not covered. </span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> <p class="Paragraph SCXW4740182"></p> <p><span><strong><span class="TextRun SCXW4740182" lang="EN-US"><span class="NormalTextRun SCXW4740182">Product Return Policy</span></span><span class="TextRun SCXW4740182" lang="EN-US"><span class="NormalTextRun SCXW4740182"> (RMA)</span></span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></strong></span></p> <p class="Paragraph SCXW4740182"><span><span class="TextRun SCXW4740182" lang="EN-US">For all replacements and repair requests, please create an RMA request on our website </span><span><a class="Hyperlink SCXW4740182" href="https://www.teleplusgsm.com/returns/guest/guest/" rel="noreferrer" target="_blank"><span class="TextRun Underlined SCXW4740182" lang="EN-US">https://www.teleplusgsm.com/returns/guest/guest/</span></a></span><span class="TextRun SCXW4740182" lang="EN-US"> </span></span><span class="TextRun SCXW4740182" lang="EN-US"> </span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">When we receive your request</span><span class="TextRun SCXW4740182" lang="EN-US">, we will process as soon as possible.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">All accessories, included with your item</span><span class="TextRun SCXW4740182" lang="EN-US">s</span><span class="TextRun SCXW4740182" lang="EN-US"> </span><span class="TextRun SCXW4740182" lang="EN-US">must be returned in the same condition as we sent.</span><span class="LineBreakBlob BlobObject DragDrop SCXW4740182"> </span></p> <div class="OutlineElement Ltr SCXW4740182"> <p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">In the case we receive in a different condition, if we approve your RMA request, the items will be regraded and considered as a lower grade.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">When we approve </span><span class="TextRun SCXW4740182" lang="EN-US">you</span><span class="TextRun SCXW4740182" lang="EN-US"> RMA </span><span class="TextRun SCXW4740182" lang="EN-US">request you have to send us an item back and our technician will determine if there is enough reason to continue with the RMA process or not. </span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span></p> <p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">In the case he </span><span class="TextRun SCXW4740182" lang="EN-US">approves</span><span class="TextRun SCXW4740182" lang="EN-US"> your request, you will receive a credit note in the amount of your purchase.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span></p> <p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">Money </span><span class="TextRun SCXW4740182" lang="EN-US">can not</span><span class="TextRun SCXW4740182" lang="EN-US"> be refunded, </span><span class="TextRun SCXW4740182" lang="EN-US">it can only be used for any of the following purchases.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span></p> <p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">Your RMA request may be refused in the event of:</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">- Any kind of "Touch ID issue"</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p class="Paragraph SCXW4740182"><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"></span><span class="TextRun SCXW4740182" lang="EN-US">- iCloud locked </span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">- Passcode locked </span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">- Compass problems or any kind of problems caused by Apple Software</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> <p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">Make sure to submit your request first, otherwise if you send a product without a pre-filed request, your request will be rejected.</span><span class="LineBreakBlob BlobObject DragDrop SCXW4740182"> </span></p> <div class="OutlineElement Ltr SCXW4740182"> <p class="Paragraph SCXW4740182"><span class="TextRun SCXW4740182" lang="EN-US">In the event of any loss or damage in the return of the product, we will not be liable.</span><span class="LineBreakBlob BlobObject DragDrop SCXW4740182"><span class="SCXW4740182"> </span><br class="SCXW4740182" /></span><span class="TextRun SCXW4740182" lang="EN-US">Pay attention when you send a product to us, in the event that you send it to another company or at the wrong address we </span><span class="TextRun SCXW4740182" lang="EN-US">will</span><span class="TextRun SCXW4740182" lang="EN-US"> not </span><span class="TextRun SCXW4740182" lang="EN-US">be </span><span class="TextRun SCXW4740182" lang="EN-US">responsible.</span><span class="EOP SCXW4740182" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> </div> <p><strong> </strong></p> <p><strong> </strong></p> |
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