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Payment & Shipping

Payment & Shipping



How do I cancel my order?

If you made a purchase from TeLePlus and would like to cancel your order, it is best to reach out to your sales rep to let them know. Orders may only be cancelled prior to shipping.

Can I track my order?

Yes, when your order is shipped we will provide you with a tracking number. 


How do I pay for my order?

Acceptable methods of payment include  Wire Transfers

When placing your order your sales rep will confirm the required method of payment for your order.


How does shipping work?

Shipping details will be verified when your order is placed.

When you create order you will see on checkout cargo options

If you would like to pick up your order from our warehouse, you can coordinate pickup details with your sales representative when placing your order. 


Do you sell outside of the EU?

Yes! We ship internationally. 

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