Description | <p><span style="font-size: medium;"><strong>(A+) HSO - Handset without accessories</strong></span></p> <p><span style="font-size: medium;">Certified All A+ grade devices are fully functional. They can be described as flawless or as new. They do not have any signs of use.</span></p> <div class="OutlineElement Ltr BCX0 SCXW120486434"> <p class="Paragraph SCXW120486434 BCX0"><span style="font-size: medium;"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW120486434 BCX0">Choose Express or Standard delivery method or an additional Shipping </span></span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="auto"><span class="SpellingError SCXW120486434 BCX0">Insuarance</span></span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW120486434 BCX0"> service! </span></span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></span></p> </div> <div class="OutlineElement Ltr BCX0 SCXW120486434"> <p class="Paragraph SCXW120486434 BCX0"><span style="font-size: medium;"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW120486434 BCX0">When you create an order please provide your VAT Number. Without VAT Number we Charge 21% VAT. This applies only to countries within the EU. For purchases outside the EU you do not need VAT.</span></span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <div class="OutlineElement Ltr BCX0 SCXW120486434"> <p class="Paragraph SCXW120486434 BCX0"><span style="font-size: medium;"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW120486434 BCX0">Stock Ready in the Netherlands.</span></span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span style="font-size: medium;"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW120486434 BCX0">30 Days Warranty</span></span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span style="font-size: medium;"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW120486434 BCX0">30 days hardware / software warranty. If hardware fails within 30 days of receiving the phone and there is no accidental damage, you can make an RMA request and we can give you a credit note. We will also fix software failure. Software modification, unauthorized hardware repair, water/physical damage are not covered.</span></span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span style="font-size: medium;"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW120486434 BCX0">Accessories are not included in the warranty!</span></span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span style="font-size: medium;"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW120486434 BCX0">In the event of any damage or loss during transportation, we are not responsible. We therefore recommend the Shipping Insurance option. </span></span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span style="font-size: medium;"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW120486434 BCX0">Product Return Policy (RMA)</span></span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span style="font-size: medium;"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW120486434 BCX0">For all replacements and repair requests, please create an RMA request on our website </span></span><a class="Hyperlink SCXW120486434 BCX0" href="https://www.teleplusgsm.com/returns/guest/guest/" rel="noreferrer" target="_blank"><span class="TextRun Underlined SCXW120486434 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW120486434 BCX0">https://www.teleplusgsm.com/returns/guest/guest/</span></span></a></span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none"><span style="font-size: medium;"> </span> </span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">When we receive your request, we will process as soon as possible.</span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">All accessories, included with your items must be returned in the same condition as we sent.</span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">In the case we receive in a different condition, if we approve your RMA request, the items will be regraded and considered as a lower grade.</span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">When we approve </span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">you</span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none"> RMA request you have to send us an item back and our technician will determine if there is enough reason to continue with the RMA process or not. </span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">In case the item you sent to us has no problems you mentioned or Apple / phone is locked, it will be rejected and we will charge you 29€ per unit including </span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">shipping</span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none"> fee.</span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun EmptyTextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="auto"></span><span class="LineBreakBlob BlobObject DragDrop SCXW120486434 BCX0"><span class="SCXW120486434 BCX0"> </span><br class="SCXW120486434 BCX0" /></span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">The amount of Credit Note per item will depend on our current price on the market.</span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">Money </span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">can not</span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none"> be </span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">refunded,</span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none"> it can only be used for any of the following purchases.</span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">Your RMA request may be refused in the event of:</span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun EmptyTextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="auto"></span><span class="LineBreakBlob BlobObject DragDrop SCXW120486434 BCX0"><span class="SCXW120486434 BCX0"> </span><br class="SCXW120486434 BCX0" /></span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">- Any kind of "Touch ID issue"</span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">- iCloud locked </span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">- Passcode locked </span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">- Compass problems or any kind of problems caused by Apple Software</span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">- I</span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">t is pre-opened or repaired by any other except </span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">TelePlus</span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">GSM</span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">-</span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none"> </span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="auto">Burned out pixel, points or scratches (this only applies to A, B and C grade)</span><span class="EOP SCXW120486434 BCX0" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <div class="OutlineElement Ltr SCXW120486434 BCX0"> <p class="Paragraph SCXW120486434 BCX0"><span class="TextRun EmptyTextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="auto"></span><span class="LineBreakBlob BlobObject DragDrop SCXW120486434 BCX0"><span class="SCXW120486434 BCX0"> </span><br class="SCXW120486434 BCX0" /></span><span class="TextRun SCXW120486434 BCX0" lang="EN-US" data-contrast="none">Make sure to submit your request first, otherwise if you send a product without a pre-filed request, your request will be rejected.</span></p> </div> |
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