Description | <p><span style="font-size: medium;"><strong><strong>(WB) Handset with a box and imei Label, without accessories</strong></strong></span></p> <p class="p1"><span class="s1" style="font-size: medium;">B grade devices are fully functional. They may appear flawless at first glance.</span></p> <p class="p1"><span class="s1" style="font-size: medium;">They may either have several faint, small scratches or a few longer, faint scratches on the screen. They may have light scuffs on their housing.</span></p> <p class="p1"><span class="s1" style="font-size: medium;">They may have small dings, blemishes, and / or nicks which are often found near ports, corners or edges.</span></p> <p class="p1"><span class="s1" style="font-size: medium;">A small percentage may have one slightly more pronounced imperfection, if they are in otherwise excellent condition.</span></p> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span style="font-size: medium;"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">This is Reverse Price. When you place an order on our website please choose your desired price: Reverse-Marginal.</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span style="font-size: medium;"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">For Vat Margin Scheme we charge 5% on the amount.</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span style="font-size: medium;"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">Payments - EU Dutch ING Bank</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span style="font-size: medium;"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">Unlocked Ready in the Netherlands. </span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span style="font-size: medium;"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">When you create an order please provide your VAT Number. Without VAT Number we Charge 21% VAT. This applies only to countries within the EU. For purchases outside the EU you do not need VAT.</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span style="font-size: medium;"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763"></span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span style="font-size: medium;"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">3 Months Warranty</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span style="font-size: medium;"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">90 days hardware / software warranty. If hardware fails within 90 days of receiving the phone and there is no accidental damage, you can make an RMA request and we can give you a credit note. We will also fix software failure. Software modification, unauthorized hardware repair, water/physical damage are not covered. </span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span style="font-size: medium;"><span class="TextRun EmptyTextRun SCXW18686763" lang="EN-US"></span><span class="LineBreakBlob BlobObject DragDrop SCXW18686763"><span class="SCXW18686763"> </span><br class="SCXW18686763" /></span><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">Product Return Policy (RMA)</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span style="font-size: medium;"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">For all replacements and repair requests, please create an RMA request on our website </span></span><span style="color: #800080;"><a class="Hyperlink SCXW18686763" href="https://www.teleplusgsm.com/returns/guest/guest/" rel="noreferrer" target="_blank"><span class="TextRun Underlined SCXW18686763" lang="EN-US" style="color: #800080;"><span class="NormalTextRun SCXW18686763">https://www.teleplusgsm.com/returns/guest/guest/</span></span></a></span></span><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763"> </span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">When we receive your request, we will process as soon as possible.</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">All accessories, included with your items must be returned in the same condition as we sent.</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">In the case we receive in a different condition, if we approve your RMA request, the items will be regraded and considered as a lower grade.</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">When we approve </span></span><span class="TextRun SCXW18686763" lang="EN-US"><span class="ContextualSpellingAndGrammarError SCXW18686763">you</span></span><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763"> RMA request you have to send us an item back and our technician will determine if there is enough reason to continue with the RMA process or not. </span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">In the case he approves your request, you will receive a credit note in the amount of your purchase.</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">Money </span></span><span class="TextRun SCXW18686763" lang="EN-US"><span class="ContextualSpellingAndGrammarError SCXW18686763">can not</span></span><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763"> be refunded, it can only be used for any of the following purchases.</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">Your RMA request may be refused in the event of:</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">- Any kind of "Touch ID issue"</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">- iCloud locked </span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">- Passcode locked </span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">- Compass problems or any kind of problems caused by Apple Software</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">Make sure to submit your request first, otherwise if you send a product without a pre-filed request, your request will be rejected.</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">In the event of any loss or damage in the return of the product, we will not be liable.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW18686763"><span class="SCXW18686763"> </span><br class="SCXW18686763" /></span><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763">Pay attention when you send a product to us, in the event that you send it to another company or at the wrong address we will not be responsible.</span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong></strong></strong></span></p> <div class="OutlineElement Ltr SCXW18686763"> <p class="Paragraph SCXW18686763" lang="EN-US"><span class="TextRun SCXW18686763" lang="EN-US"><span class="NormalTextRun SCXW18686763"></span></span><span class="EOP SCXW18686763" data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p> </div> <p><span style="font-size: medium;"><strong><strong> </strong></strong></span></p> |
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